Introduction :

Risaka Soaps and Products (OPC) Private Ltd (“Company”, “we”, “us”, or “our”) owns and controls the website www.risaka.co.in (“Website”). The Website provides you (“user”, “you”, “your”) with various information as well products and/or (hereinafter “Service” or “Services”).
We take your privacy very seriously and we have developed this Privacy Policy (“Policy”) to protect your Personal Information (as defined hereunder) and keep it confidential. This Policy applies to the Website and all the Services offered under it and any personal information that you provide on the Website remain subject to this Policy.
“Personal Information” means any information that relates to a user which either directly or indirectly, is capable of identifying such user.
“Sensitive Personal Information” means any information that relates to a user including but not limited to contact address, contact number, registered email id or any other contact details that you provide during registration process on the Website.

Scope :

This Policy outlines the types of information that we may collect when you access or use Website and/or any software provided on or in connection with the Website and also describes our policy regarding collection, usage, protection, storage and disclosure of such information. We urge you to kindly review this Policy provided herein.

You acknowledge and agree that the Company is providing you a platform to post text, photos, videos, audiovisual combinations and other materials (“Content”, “User Content”) which can also be viewed by other users of the Website and at the same time you will have an access to the Content posted by other users.

Information Collected by Us :

  • In order to use the Services of the Website, you might be required to create an account on the Website (“Account”). To create an Account on the Website, you may be required to provide us with the following details:For creation of Account on the Website, we will collect information, including but not limited to, your name, email address, gender, age, telephone/mobile number, nationality, experience, skills, political interests, race, origin and other relevant information as may be required. Users always have the choice to not supply Personal Information or Sensitive Personal Information; however it may prevent them from engaging in certain Website related Services. We may also collect information that you post on any other website, or any profile that you create on other websites, blogs etc.
  • In some cases, if we feel necessary we might collect some supplemental information from any third party with proper authority and jurisdiction (to the extent permitted by law), or any information to verify any identification details provided by you during the creation of the Account.
  • You may log in to our Website through your Facebook or google account also. If you do so, you must enter the email address and password that you use for your Facebook or google account. In such case you grant us the permission to have an access and collect the information provided by you to such respective Facebook or google account(s). The information that Facebook or google collects will also be received and then stored by us in the same manner as mentioned in their privacy policies. We will advise you to kindly go through their privacy policies in case of any doubt.
  • While accessing the Website from any technological device which includes but is not limited to mobiles, tabs and computer system or visiting a network, we may receive certain information viz. the URL of the site or the internet protocol of such device. We may use any of such information received to improve the quality of our Service and for the purpose of analysis.
  • We may track your movement on our Website to make a record of how frequently you visit our Website in order to analyze on the most visited pages of the Website.
  • We believe in making our Services user friendly and to provide one of the best platforms for our users. This means that from time to time we will keep bringing in/adding new features and accordingly we might need to collect some additional Personal Information or Sensitive Personal Information from you.
  • We have a customer support process that will take care of the problems encountered by you while using the Website. After you have provided the details of the inconvenience faced by you, in order to resolve it, we may have to access your profile, posts, in-mails and other relevant information that we need in this regard.

Information Used by Us :

The information will be used by us in the following ways:

  • While accessing the Website, we may communicate with you by sending you in-mails, notices or service messages. The messages sent by us will be based on the Personal Information given by you to us. Please note that you cannot opt out of receiving service messages from us, though you can control and limit the kind of messages you receive from us as long as you have an Account.
  • We might also use your registered email id with us, in order to send you information about our new initiatives or other relevant information that we think you might find useful or interesting.
  • The Content that you share may also be used by us for research and other business related purposes subject to not directly disclosing any of your Personal Information.
  • If you participate in surveys or any discussions, or share Content on our network, or share any of your experiences, you should be aware that any information you choose to disclose using these Services can be read, collected, and used by other users of the Website. We shall not be held responsible for the information you choose to disclose on the Website subject to the copyright policy of the Company as given in our Terms of Service.
  • You can use the Website to search for other users or any information pertaining to any experience. We may use your Personal Information to refine our search service.
  • In due course of time we might use your Personal Information or Sensitive Personal Information for any new and unanticipated reason not expressly mentioned in this Policy. We will obtain your consent in such cases as may be required by law.
  • In case there is a sale of assets or any subsidiary or division of the Company which may lead to change in the control of management of the Company, then we may disclose your Personal Information or Sensitive Personal Information to third party as part of the sale process. Any third party to which we transfer or sell our assets will have the right to continue to use the personal and other information that you provide to us only in the manner set out in this Policy.
  • In the event of bankruptcy, reorganization or any form of assignment, the Company will be under the obligation to transfer your Personal Information or Sensitive Personal Information. Under such an event we will no longer have ownership over your Personal Information or Sensitive Personal Information and it cannot be assured that such information will be governed under this Policy. However, we will give proper notice and reasonable amount of time under such circumstances.

Your Consent :

By using and opening an Account on the Website, you consent to the terms of this Policy also and to our processing of your Personal Information or Sensitive Personal Information for the purposes given herein.

Access to and Updating of Account Information :

According to the applicable privacy laws and the exceptions therein, we might, at your request, give you an access to your Personal Information or Sensitive Personal Information that we may hold about you. We wish to ensure that your Personal Information and Sensitive Personal Information is complete, accurate and up to date. Hence, the Website allows you to change or correct your Personal Information at any time. To do so, you simply have to login into your account where you will find options for editing the information that you have submitted. Once you have submitted the revised information, we will take reasonable steps to ensure that the same is updated accurately within a reasonable amount of time.

Cookies :

We use cookies and other tracking technologies. Cookies are used to store user preferences so as to help us understand the nature of usage of Services and generally improve our Services to you. Some cookies and other technologies may serve to recall Personal Information previously indicated by a user. Most browsers allow you to control cookies, including whether or not to accept them and how to remove them. You may set most browsers to notify you if you receive a cookie, or you may choose to block cookies with your browser, but please note that if you choose to erase or block your cookies, you will need to re-enter your original user ID and password to gain access to the Website. Some of the cookies used by us might also be connected to third party companies or websites. Such cookies will be governed as per the privacy policy of their respective websites. Our use of cookies and other tracking technologies allows us to improve our Website and your experience with us.

Third Party Services :

In order to provide the Services and maintain our Website, we may hire third party companies or individuals. These third-party service providers will have an access to your Personal Information or Sensitive Personal Information on our behalf based on our instructions and in compliance with this Policy. It is our duty to take appropriate measures to ensure that your Personal Information and Sensitive Personal Information is safe and that these third-party service providers are obligated to protect such information in the same manner as contemplated herein.

Children’s Privacy :

In case you are a user below the age of 14 (fourteen) then we might ask for Personal Information and Sensitive Personal Information about your Legal Guardian and the same shall be governed under this Policy.

Information Security:

We take appropriate security measures to protect against unauthorized access to or unauthorized alteration, disclosure or destruction of data. While using the Website, users may share Content that may contain links to other web sites or services over which we have no control. We are not responsible for the privacy policies or practices of other web sites or services to which you are redirected from the Website. We encourage you to review the privacy policies of those other web sites or services so that you can understand how they collect, use and share your information.

Information Sharing and Disclosure :

We may disclose your Personal Information under the following circumstances :

  • At your request we will share your Personal Information with other users of the Website to whom you explicitly ask us to send your Personal Information.
  • To respond to court orders, or legal process, or any other legal requirement of any governmental authority or to establish or exercise our legal rights or defend against legal claims.
  • If we believe it is necessary to share information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, and situations involving potential threats to the physical safety of any person, violations of our Terms of Service, to protect our rights or property or as otherwise required by law.

Confidentiality and Security :

We have physical, electronic and procedural safeguards to protect your Personal Information from unauthorized access or disclosure. We may use encryption, passwords or any other measures in order to achieve this. However, no such measures are competent enough to safeguard your Personal Information in a complete 100% way. Hence, you are also encouraged to take steps to prevent your Personal Information from being misused by logging off after using a shared computer, choosing a robust password , not sharing the password with anyone and changing it periodically. We in no way can are to be held responsible for the unauthorized use of your Personal Information or for any suspicious activity on your Account.

Data Retention and Account Termination :

Once you have de-registered yourself from the Website, we will remove your Personal Information and Sensitive Personal Information and disassociate you from the Content posted by you, but we may retain your Personal Information and Sensitive Personal Information in our networks internally, for the purpose authorized under this Policy unless prohibited by law.

Changes to the Policy :

The Company at its sole discretion reserves the right to update, change or modify this Policy from time to time. Your continued use of the Services following the posting of changes to this Policy will constitute your consent and acceptance of those changes.

Disclaimer :

The Company shall not be liable for any loss or damage sustained by reason of any disclosure (inadvertent or otherwise) of any information concerning the Account and / omission or inaccuracy with respect to any information so disclosed and used whether or not in pursuance of a legal process or otherwise.

Contact Information :

If you have any questions or queries about this Policy, please contact us online and/or by dropping us a mail at support@risaka.co.in . We shall do our best to answer your question promptly and accurately.